What's the News For Proctor & Gamble?
AdAge’s take: According to an article in "Advertising Age," P&G
might be losing their edge.
They have been experiencing market share
loss from raised prices due to higher commodity costs.
They have also been experiencing decreased ad
effectiveness despite having the popular Old Spice ads last year and despite
spending most media dollars in TV and print.
They
have had decreased retailer ratings over the past four years in the WPP’s
Kantar surveys.
They
are having “go-to-market” issues consisting of problems with full delivery of
product launches. The release of Tide Pods was delayed six months and supply
issues plagued both Fusion ProGlide razors and Old Spice body wash.
P&G’s
beauty and grooming products aren’t quite matching up in the last two quarters
against rivals L’Oreal and Unilever despite acquiring Clairol and Wella for $80
billion in the last decade.
So what are they doing?
Going digital of course!
However there are a few problems with that-
1. It is unproven and therefore experimental.
2. Most of these items are low-involvement, low-risk, routine
purchases. Digital lends for interaction. How many people are really going to
go online and research their mouthwash, deodorant, shampoo, dish soap, laundry
detergent, etc?
3. This still doesn’t give an edge if competitors such as Unilever, L’Oreal,
Estee Lauder and others are also building their digital presence specifically with
Google and Facebook
What do you think? Is P&G going downhill? Are they safe? What
changes do they have to make if any to stay competitive?
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